Virtual Agent


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We have representatives who are proficient in languages such as English, Spanish or French, as well as Bi-Lingual or Tri-Lingual..
  




Our customer service representatives are trained and supervised to offer a FIVE STARS customer services to your clients.
  




You can have representatives working on three different shifts, to cover your round the clock customer service needs.
  




Our Appointment Setting Service delivers qualified clients to your business. Appointments are made from inbound and outbound calls, social media and chats.
  




The new customer support applies to helping customers solve problems and make decisions, it functions as part sales, part tech support, and part customer success.
  




Our representatives will manage your social media channels engaging with prospects who shows interest in your products and services on Facebook, Instagram, Twitter and more.
  




We can manage all activities on your website such as Live Chats, Contacts Forms Queries, Users, Orders, Shopping Carts, Postings, Blogs, Communities and more.
  




We can manage different types of inbound and outbound emails accounts such as support emails, sales emails, email marketing, news letters and email to lead conversations.
  




Our virtual assistant will manage your CRM, offering support for users, also setting autoresponder, administrating all activities such as tasks, account payable, tickets and sales.